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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation  · Start a conversation without defensiveness  · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations· Move from emotion to productive problem solving

New! This book is in the same immaculate condition as when it was published 0.79

Used book in good and clean conditions. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks. Fast Shipping

Learning how to revise may well be the most excruciating part of writing - frequently it is what makes or breaks new writers. Now, in this unique and highly useful book, Jay Woodruff gives some of America's finest contemporary writers an opportunity to talk with passion and professionalism about revision - about the hard work of their writing. Books on writing generally offer prescriptions and proscriptions about this "craft so hard to learn" instead of evidence. But in A Piece of Work Woodruff's incisive questions guide five writers - Tobias Wolff, Tess Gallagher, Robert Coles, Joyce Carol Oates, and Donald Hall - through specific examples that enable the reader to see how good writing becomes better. From the first draft through various revisions and finally to the printed version of a single piece of each author's work, Woodruff traces the full course of the revision process. While we might prefer to picture all authors as Coleridge, with the perfectly formed lines and stanzas of "Kubla Khan" emerging from a dream, the truth of the matter is that the development of a final text is often as much a hard-won discovery as it is an initial inspiration. A Piece of Work offers a road map to that discovery.

In the U. S. and around the world, we are mired in political conflicts that are filled with bitterness, hatred, prejudice and personal attacks, leading to increased stereotyping and discrimination, divisive language and antagonistic, hate-filled conversations that diminish our ability to work together to solve problems that increasingly impact all of us. The problem is, we haven't figured out yet how to discuss political ideas and beliefs in ways that lead to learning, collaboration, empathy, mutual understanding, and problem solving. Doing so raises difficult questions, such as: How do we discuss what we believe in without becoming biased and adversarial? How do we learn to talk to each other about difficult and dangerous topics? What makes politics so contentious, and how do we transform political conflicts? How do we design, organize, and facilitate dialogues about these contentious issues without degenerating into pointless diatribes? What higher order skills and capacities are required for democracy to succeed? What are the limits of democracy, and in what directions is it evolving? What can interest-based approaches to conflict teach us about how to engage in political conflicts constructively? Explore these questions and more in this profoundly necessary and timely book.

A father and son give their personal reflections on Catholic family lilfe and faith.

The past eight years have seen the renaissance of the Diva, with the rise to prominence of a number of female singers who are capable of drawing mass audiences as well as delivering performances to rival those of the stars of the past. The divas analyze their roles, both vocally and dramatically, discuss choices in repertoire and reflect on their lives and careers. Matheopoulos interweaves her narrative with insightful and critical commentary, and peppers her profiles with remarks from conductors, directors, voice teachers, coaches and, on occasion, famous colleagues from the past. She also highlights changes in the opera scene, including the appearance in recent years of many talented Russian singers and the prominence of American-born divas during the last decade.Interviews include 14 sopranos, including Barbara Bonney, Renee Fleming, Angela Gheorghiu, Galina Gorchakova, Catherine Malfitano and Carol Vaness, and seven mezzos, including Cecilia Bartoli, Olga Borodina and Jennifer Larmore.

You probably already have a clear idea of what a "discussion guide for students" is: a series of not-very-interesting questions at the end of a textbook chapter. Instead of triggering thought-provoking class discussion, all too often these guides are time-consuming and ineffective. This is not that kind of discussion guide. What Media Classes Really Want To Discuss focuses on topics that introductory textbooks generally ignore, although they are prominent in students’ minds. Using approachable prose, this book will give students a more precise critical language to discuss “common sense” phenomena about media. The book acknowledges that students begin introductory film and television courses thinking they already know a great deal about the subject. What Media Classes Really Want To Discuss provides students with a solid starting point for discussing their assumptions critically and encourages the reader to argue with the book, furthering the 'discussion' on media in everyday life and in the classroom. 

This is a paper back book: Used - Very Good: All pages are intact with no pencil markings, highlighting, notes, or damage. The cover is in good condition with little to few minor marks, wear, or cuts. The dust jacket for hard covers may not be included. Binding is intact and in good conditon. No missing pages.

Helps readers work gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. 60,000 first printing. Tour.

In shrink wrap! Looks like an interesting title!

In shrink wrap! Looks like an interesting title!

146 pages. 9.00x6.00x0.33 inches. In Stock.

NY, Harper & Row (1986) Pages edges tanned, else very good, unread hardcover and dustjacket. DJ has some wear at the extremities, else very good in archival mylar cover. Smoke and pet free premises. B282

If Einstein Had Been a Surfer: A Surfer, a Scientist, and a Philosopher Discu...

Evil - along with its incarnation in human form, the psychopath - remains underexamined in the psychological and psychoanalytic literature. Given current societal issues ranging from increasingly violent cultural divides to climate change, it is imperative that the topics of psychopathy and human evil be thoughtfully explored. The book brings together social scientists, psychologists, and psychoanalysts to discuss the psychology of psychopaths, and the personal, societal and cultural destruction they leave as their legacy. Chapters address such questions as: Who are psychopaths? How do they think and operate? What causes someone to commit psychopathic acts? And are psychopaths born or created? Psychopaths leave us shocked and bewildered by behavior that violates the notions of common human trust and bonding, but not all psychopaths commit crimes. Because of their unique proclivities to deceive, seduce, and dissemble, they can hide in plain sight; especially when intelligent and highly educated. This latter group comprise the "successful or corporate" psychopaths, frequently found in boardrooms of corporations and among leaders of national movements or heads of state. Addressing a wide range of topics including slavery, genocide, the Holocaust, the individual as psychopath, the mind of the terrorist, sexual abuse, the role of attachment and the neurobiology of psychopathy, this book will appeal to researchers of human evil and psychopathy from a range of different disciplines and represents essential reading for psychotherapists and clinical psychologists.

Evil - along with its incarnation in human form, the psychopath - remains underexamined in the psychological and psychoanalytic literature. Given current societal issues ranging from increasingly violent cultural divides to climate change, it is imperative that the topics of psychopathy and human evil be thoughtfully explored. The book brings together social scientists, psychologists, and psychoanalysts to discuss the psychology of psychopaths, and the personal, societal and cultural destruction they leave as their legacy. Chapters address such questions as: Who are psychopaths? How do they think and operate? What causes someone to commit psychopathic acts? And are psychopaths born or created? Psychopaths leave us shocked and bewildered by behavior that violates the notions of common human trust and bonding, but not all psychopaths commit crimes. Because of their unique proclivities to deceive, seduce, and dissemble, they can hide in plain sight; especially when intelligent and highly educated. This latter group comprise the "successful or corporate" psychopaths, frequently found in boardrooms of corporations and among leaders of national movements or heads of state. Addressing a wide range of topics including slavery, genocide, the Holocaust, the individual as psychopath, the mind of the terrorist, sexual abuse, the role of attachment and the neurobiology of psychopathy, this book will appeal to researchers of human evil and psychopathy from a range of different disciplines and represents essential reading for psychotherapists and clinical psychologists.

Authors describe how they got involved in mystery writing, how they work, and trends in the modern mystery

Blades combines insight from great teachers of the past and present to voice students at all levels. A quick-and-handy reference for the studio teacher, this book also serves as a text for vocal pedagogy courses and as a supplement for physiology and vocal mechanics, teachers and student of singing, music educators, and musical theater performers.

Unread book in perfect condition.