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Minor damage to parts of text, may include water or spine damage. Overall, still a fine copy for classroom use! May contain highlighting/underlining/notes/etc. May have used stickers on cover. Access codes and supplements are not guaranteed to be included with used books. Ships same or next day. Expedited shipping: 3-5 business days, Standard shipping: 4-14 business days.

Book by American Management Association

Emphasizing a forward-thinking approach to service quality in criminal justice, Jennifer M. Allen and Rajeev Sawhney use a service-quality lens to address administration and management concepts in the criminal justice system by identifying the stakeholders and their roles within the service delivery process. Students and criminal justice administrators will come away with an understanding of how to respond to customers (often called clients, offenders, victims, and the community) and to changing environmental factors. Readers will also learn how to better address community needs and how to respond appropriately to global and national dilemmas. The authors encourage students to consider the importance of their future role in providing high-quality and effective criminal justice services and challenge them to critique their own views on what constitutes management in this service sector.

Emphasizes a forward-thinking approach to services in criminal justice administrationThis text uses a service-quality lens to address administration and management concepts in the criminal justice system, identifying the stakeholders and their roles within the service delivery process. Students and criminal justice administrators will come away with an understanding of how to respond to “customers” and to changing environmental factors, how to better address community needs, and how to respond appropriately to global and national dilemmas. This text encourages students to internalize the importance of their future role in providing high-quality and effective criminal justice services and challenges them to critique their own views on what constitutes management in this service sector.Key FeaturesComprehensive coverage includes a range of theoretical perspectives in criminal justice management and addresses both closed- and open-system approachesCase studies at the end of each chapter encourage students to apply the material learned to real-world situations they are likely to face in their careers“In the News” boxes help students see the practical implications of chapter concepts“Career Highlights” boxes describe various types of jobs in management and administration in the criminal justice field

New! This book is in the same immaculate condition as when it was published 2.03

Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within 1.5

MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, 1st edition teaches the concept of treating customers as guests and creating a "WOW" experience for them. Many other texts in this subject area skip over guest-focused service strategy in hospitality or service This text fully covers the topic of managing hospitality organizations by using academic studies and real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many others. The text is written in three sections: strategy, staffing, and systems. Each chapter includes at suggested hospitality activities for students, in which students are encouraged to visit local organizations to talk with guests, employees and managers to obtain a variety of perspectives on the guest experience. Other activities will have students going to the internet to visit established sites for hospitality organizations. Real and hypothetical hotels, restaurants, and other business types found in the hospitality industry are included as case studies giving the opportunity for discussion of hospitality concepts and principles. "Ethics in Business" segments encourage students to analyze ethical issues associated with chapter topics. Each chapter opens with learning objectives and discussion questions at the end. The included Instructor's Guide provides answers to the end-of-chapter questions and to the discussion questions following the chapter cases, additional field exercises in hospitality, true-false and multiple-choice quizzes, and additional material to assist the instructor in preparing course outlines and lesson plans, providing the best known about managing hospitality organizations big or small.

VEVOR Car Service Ramp, 20000 lbs/10 ton Loading Capacity, 5.5" Lift Car Ramp, Low Profile Plastic Tire Ramp, Heavy Duty Truck Ramp for Oil Changes Wheels, Lift Vehicle Maintenance, 1-PackUnmatched Load CapacityEasy 5.5" RaiseHigh-Quality PP MaterialAnti-Skid DesignZigzag BottomCompact and PortableItem Model Number: TS924,Maximum Load Capacity: 20000 lbs/10 ton,Net Weight: 6.8 lbs/3.13 kg,Product Size: 24 x 8.5 x 7.1 inch/610 x 215 x 180 mm

Bring bold color to your tabletop display with this Arlie Gray 12-Piece Dinnerware Set by Pfaltzgraff. An embossed pattern accented with a metallic rim adds an eye-catching element to your place settings. Crafted of high-quality stoneware for strength and durability. 12-piece set, service for 4, includes: 4 each of 10-1/2 in. dinner plate, 5-1/2 in. in diameter all-purpose bowl with a height of 3 in. es and a 25-fluid ounce capacity, and 8-in. pasta bowl with a 28-fluid ounce capacity. Microwave and dishwasher safe.

About the brand: Delightful dining, serveware, barware and more. Color/finish: grey Design details: This dinnerware set features elegant grey and white speckled stoneware accented with a bold gold rim. Create a sophisticated and stylish table with this elegant dinnerware set. Each piece is crafted from high-quality grey and white speckled stoneware, complemented by a bold gold rim that adds a touch of luxury to any meal. Materials: stoneware Food safe Dishwasher Safe Imported Contents of Set: 4 dinner plates (10.55in x 10.55in x 1.10in) 4 salad plates (7.80in x 7.80in x .90in) 4 salad bowls (8.15in x 8.15in x 2.10in, 31oz) 4 Dessert Bowls (5.40in x 5.40in x 2.75in, 18.50oz)

About the brand: Delightful dining, serveware, barware and more. Color/finish: blue Design details: This dinnerware set features elegant blue and white speckled stoneware accented with a bold gold rim. Create a sophisticated and stylish table with this elegant dinnerware set. Each piece is crafted from high-quality blue and white speckled stoneware, complemented by a bold gold rim that adds a touch of luxury to any meal. Materials: stoneware Food safe Dishwasher Safe Imported Contents of Set: 4 dinner plates (10.55in x 10.55in x 1.10in) 4 salad plates (7.80in x 7.80in x .90in) 4 salad bowls (8.15in x 8.15in x 2.10in, 31oz) 4 Dessert Bowls (5.40in x 5.40in x 2.75in, 18.50oz)

Color/finish: silver Design details: 18/10 STAINLESS STEEL - Fortessa's 18/10 Flatware, the highest quality stainless steel available for flatware, includes patterns from traditional to modern and fashion-forward and a heft and balance that feels good in the hand. DISHWASHER SAFE - Cleaning is a breeze. Safe for both Commercial and Residential Dishwashers to keep these looking new and ready for the next experience. SET INCLUDES - (12) Table Forks; (12) Salad/Dessert Forks; (12) Table Knives; (12) Soup Spoons; (12) Tea/Coffee Spoons FORTESSA - At Fortessa we aim to bring memorable experiences to your table every day. For more than 30 years we have been offering glassware, Dinnerware, Drinkware, Flatware and so much more, we strive to show our customers the difference between a meal and an experience. Arezzo Collection - Check our the rest of this collection and more of our Glassware, Dinnerware, Flatware and Barware Products! Measures 12in x 12in x 12in Materials: 18/10 stainless steel Food safe Dishwasher safe - Cleaning is a breeze. Safe for both Commercial and Residential Dishwashers to keep these looking new and ready for the next experience. Imported Contents of set: (12) table forks (12) salad/dessert forks (12) table knives (12) soup spoons (12) tea/coffee spoons

Where reliability and comprehensive protection meet, you'll find the HP Care Pack Services - a 3-year Next Day On Site service for select HP LaserJet printers. This high-quality, durable service plan is designed to provide peace of mind for users of HP LaserJet printers, including popular models such as the HP LaserJet Pro M404n, M404dw, M403n, and M403dw. With this service, you can rest assured knowing that if any issues arise with your printer within the covered period, HP will dispatch a professional technician to your location the very next day. This level of commitment to customer satisfaction sets HP Care Pack Services apart, ensuring your printing needs are never interrupted for long.Whether you're a professional relying on your printer for business-critical tasks or a home user who values uninterrupted service, the HP Care Pack Services offer an affordable solution to keep your HP LaserJet printer running smoothly. Trust in the HP brand, renowned for its dedication to quality and customer service, to provide a comprehensive protection plan for your printer. Remember, this isn't just a service plan - it's a commitment to keeping your HP LaserJet printer operational when you need it most. Choose HP Care Pack Services for a seamless, worry-free printing experience.

Color/finish: silver Design details: 18/10 STAINLESS STEEL - Fortessa's 18/10 Flatware, the highest quality stainless steel available for flatware, includes patterns from traditional to modern and fashion-forward and a heft and balance that feels good in the hand. DISHWASHER SAFE - Cleaning is a breeze. Safe for both Commercial and Residential Dishwashers to keep these looking new and ready for the next experience. SET INCLUDES - (8) Table Forks; (8) Salad/Dessert Forks; (8) Table Knives; (8) Soup Spoons; (8) Tea/Coffee Spoons FORTESSA - At Fortessa we aim to bring memorable experiences to your table every day. For more than 30 years we have been offering glassware, Dinnerware, Drinkware, Flatware and so much more, we strive to show our customers the difference between a meal and an experience. Arezzo Collection - Check our the rest of this collection and more of our Glassware, Dinnerware, Flatware and Barware Products! Measures 14in x 9in x 9in Materials: 18/10 stainless steel Food safe Dishwasher safe - Cleaning is a breeze. Safe for both Commercial and Residential Dishwashers to keep these looking new and ready for the next experience. Imported Contents of set: (8) table forks (8) salad/dessert forks (8) table knives (8) soup spoons (8) tea/coffee spoons

Constructed using high-quality materials such as Pine Wood, Acrylic, and Stainless Steel, our conference table with Natural & Clear desktop and Silver Base showcases a captivating river-like design. The rich tones of the Pine Wood complement the sleek Stainless Steel accents, creating a harmonious balance of natural beauty and contemporary elegance.With its modern style and clean lines, our conference table adds a touch of sophistication to any office environment. We understand the importance of a clutter-free workspace, which is why our conference table comes with integrated cable management. No more tangled wires or unsightly cords - our smart cable management system ensures a seamless and organized environment, keeping you and your team connected and focused.- Whether you're hosting executive conferences or fostering creative brainstorming sessions, our conference table is the perfect centerpiece for productive collaboration. It embodies versatility, functionality, and exceptional craftsmanship.- Elevate your workspace to new heights with our conference table and create an inspiring environment for success. Invest in a conference table that reflects your commitment to excellence. Explore our conference table today and experience the perfect balance of style, functionality, and professionalism.

Experience the peace of mind and enhanced productivity that comes with the 2 Year + 9 Month eCarePAK Extended Service Plan for the Canon imagePROGRAF TX-4100 Printer. This comprehensive and reliable service plan is designed to safeguard your investment in high-quality printing technology, ensuring its longevity and optimal performance. The eCarePAK Extended Service Plan is more than just an extended warranty. It's a commitment from Canon to provide you with superior customer service and support, backed by over 60 years of industry leadership. This plan offers Break/Fix Coverage, designed to minimize unexpected downtime and keep your printer running smoothly. With the eCarePAK, you'll have access to prompt and convenient service options tailored to your needs. Depending on your product, Canon offers an Advanced Exchange program for immediate, comparable replacement units, or Canon On-Site Service. This ensures quality repairs performed by Canon-certified personnel using genuine Canon parts, further reducing your downtime. Moreover, the eCarePAK Extended Service Plan provides you with direct, toll-free access to Canon's technical support staff. They are ready to assist you in rectifying hardware issues promptly and efficiently, ensuring your printer remains in top condition. This eCarePAK Extended Service Plan also includes installation, a necessary step when purchasing an imagePROGRAF Series Printer. This durable, high-quality, and affordable service plan is the ideal solution for maintaining your Canon imagePROGRAF TX-4100 Printer's performance over an extended period.

At American Standard, it all begins with our unmatched legacy of quality and innovation that has lasted for more than 130 years. It is this tradition of quality and innovation that puts us in three out of five homes in America, as well as, countless hotels, airports, and stadiums. We provide the style and performance that fit perfectly into life, wherever that may be.

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This quality of the tableware is strong, light and durable. The dinner set is easy to clean, hard, sturdy, odorless, tasteless and made to the highest quality standards. The dishes are practical in use and as a great style alternative in the home they provide a real attraction for the guests. Color: Ivory White. Material: Porcelain.