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The introduction is free to download here.This book is about empowering ordinary people to make a difference in the world. It explores the transformation that emerges when groups spread around the world working on similar issues discover synchronicities, often cross-pollinating, and collaborate rather than compete. A Collaboratory is a facilitated space where stakeholders meet to discuss burning societal issues. Each collaboratory is different and needs to be carefully designed to fit the context, ambition, purpose, stakeholders, culture, and space.Part 1 of the book sets the stage by explaining what a collaboratory is, where it emerges from, how it is defined and how it fits into the larger context of the social lab revolution that is happening all over the world.Part 2 of the book unpacks the many dimensions and considerations that contribute to the magic of a collaboratory experience. We offer nine unique insights and perspectives that need to be considered and form an integral part of a successful collaboratory.Part 3 offers eight inspiring examples of how a collaboratory could be applied. We look at applications in the educational field, within organizations, among institutions, and as movements.Part 4 offers a pragmatic outlook on how to get started if you want to use the Collaboratory in your own field of work. The book offers a narrative roadmap using a real-life example of a co-designed and co-created Collaboratory in Norway.Offering practical recommendations and benefits, and bringing together insights from a range of experienced academics, practitioners and facilitators, The Collaboratory is a handbook for experienced or aspiring practitioners in all fields of change: in society, in organizations of all kind and in the field of education.

At the core of The Relationship Factor in Safety Leadership are eight beliefs about human nature that are common to leaders who successfully communicate that safety is important while meeting business results. Using stories and business language the book explains how to create and recover important stakeholder relationships by setting priorities and taking action based on these beliefs. The beliefs are based on the author’s 25 years of experience supporting operational and safety leaders with successful and unsuccessful change efforts in pharmaceutical, nuclear, mining, manufacturing and power generation. The author also offers compelling evidence from many social and scientific disciplines that support the conclusion that satisfying our need for relationship is a major motivator. The Five Orientations Model offers a perspective on solving complex problems when confronted with multiple demands. The book provides managers and supervisors with the motivation to build relationships and points to the conditions needed for success. It also describes a process to take united action but retain the flexibility to change course as necessary.  The book is written for managers and leaders, at all levels, concerned with occupational health and safety, and wishing to learn how to leverage relationships to achieve higher employee engagement and performance.

This book provides an important discussion of the conceptual and practical interconnections between international public relations and public diplomacy. Written by some of the leading thinkers in both disciplines, the volume provides key lessons regarding global relationship-building and stakeholder engagement. Written from a government, corporate, and not-for-profit perspective, the book deals with such topics as mediated public diplomacy and information subsidies, international broadcasting, nation-branding, diaspora relationships, international exchanges, and soft power. A variety of international conceptual pieces and real-life case studies present an in-depth analysis of the strategic application of public relations tactics in governmental and organizational global relationship management efforts. The book is recommended for students, scholars, and practitioners in the fields of international public relations, public diplomacy, and international relations.

Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers. Craig Deao has created a unique and progressive four-pronged model to help organizations solve the costly repercussions of disengagement. In The E-Factor, he shows how engagement cascades from the top: It starts with leaders, flows down to employees and clinicians, and finally reaches (and activates) patients. He then lays out a step-by-step strategy for engaging all four groups simultaneously. Readers will learn: Why engagement and satisfaction are not synonyms How to employ a wealth of rigorously tested evidence-based tools and tactics that boost engagement Critical lessons from companies in other industries that excel at engagement (including new healthcare competitors!) and how to apply them How to leverage technology and organizational design for a powerful patient-centric approach A high-engagement culture is no longer optional. It's mandatory -- and urgent. This book is a needed roadmap to help you navigate the rapidly shifting dynamics and market forces that are reshaping our industry.