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Through a series of 74 "dialogues" and one-page analyses, this practical guide comes as close as you can get on the printed page to actually experiencing cultural difference. Updated with a new introduction and chapterHow much culture lurks in common conversation? According to Craig Storti, so much that many of our most common, seemingly innocent exchanges-in social settings, on the job, in the world of business-are cultural minefields waiting to explode. These explosions-cultural misunderstandings-can cause confusion, irritation, even alienation. At the workplace and in the world of business these explosions undermine communication, threaten important relationships, and cost a great deal of time and money; away from work, they strain, even endanger, personal relations. Cross-Cultural Dialogues is a collection of brief conversation (4-8 lines) between an American and someone from another country and culture. Short as each dialogue is, it has buried within it at least one, and usually several breaches of cultural norms which the reader is challenged to figure out. And a challenge it is: the exchanges are so brief and innocuous that even the wariest among us are sandbagged by the dialogue's hidden subtleties. Ten cultures are represented by the non-Americans in the dialogues: Arab/Middle Eastern, British, Chinese, French, German, Hispanic, Indian, Japanese, Mediterranean/European, and Russian, and the dialogues are grouped according to the setting in which they occur: social, workplace, and business. Whether you're a learner, trainer, educator, or an armchair interculturalist, you'll enjoy solving these cultural riddles-and increase your cultural awareness in the bargain.

Cross-Cultural Difference in Perspectives on the Self features the latest research in a dynamic area of inquiry and practice. Considered in these pages are cross-cultural differences in the idea of the person and in models of balancing obligations to the self, family, and community. Revisiting and questioning the concepts of self and self-worth, the authors investigate the extent to which factors traditionally associated with psychological effectiveness (intrinsic motivation; assuming personal responsibility for one’s actions; and feeling in control, unique, hopeful, and optimistic) are culturally bound. Hazel Markus and Shinobu Kitayama consider cultural differences in models of psychological agency; Joan Miller critiques the meaning of the term agency, analyzing the extent to which many popular theories in psychology rest on rather narrow Western models of behavior and effective functioning; Steven Heine calls into question the presumed universality of some forms of cognitive processing; Sheena Iyengar and Sanford DeVoe apply a cross-cultural perspective to better understand intrinsic and extrinsic motivation and the value of choice; Kuo-shu Yang questions the universality of the pervasive and popular “theory of self-actualization” formulated by Abraham Maslow; and finally, Ype Poortinga reexamines not only the cultural boundaries of theory but also the very meaning of the concept of culture itself.

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This comprehensive guide presents specific, real-life examples of the strategies and tactics used by some of the world's most successful international businesses and organizations to excel in the global marketplace. Divided into six major sections, this important book features more than 30 case studies that span critical issues of international business--globalization; negotiation; marketing; product/service quality; joint ventures and strategic alliances; and culturally diverse workforces. Each case study focuses on a particular company, region, or management style to clearly illustrate proven techniques for capitalizing on the cultural diversity of people, products, and markets. With contributions from more than two dozen business executives and professors, spanning the globe from Japan, to Germany, China to Mexico, this casebook provides a broad spectrum of current and future approaches to acheiving international and cross-cultural business success. An important collection of international case studies and commentary from the award-winning authors of Managing Cultural Differences. A comprehensive exploration of all aspects of multicultural management from forming strategic alliances to negotiations to marketing and service excellence

For much of history, strangers were routinely classified as barbarians and inferiors, seldom as fellow human beings. The notion of a common humanity was counterintuitive and thus had to be invented. Siep Stuurman traces evolving ideas of human equality and difference across continents and civilizations from ancient times to the present.Despite humans’ deeply ingrained bias against strangers, migration and cultural blending have shaped human experience from the earliest times. As travelers crossed frontiers and came into contact with unfamiliar peoples and customs, frontier experiences generated not only hostility but also empathy and understanding. Empires sought to civilize their “barbarians,” but in all historical eras critics of empire were able to imagine how the subjected peoples made short shrift of imperial arrogance.Drawing on the views of a global mix of thinkers―Homer, Confucius, Herodotus, the medieval Muslim scholar Ibn Khaldun, the Haitian writer Antenor Firmin, the Filipino nationalist Jose Rizal, and more―The Invention of Humanity surveys the great civilizational frontiers of history, from the interaction of nomadic and sedentary societies in ancient Eurasia and Africa, to Europeans’ first encounters with the indigenous peoples of the New World, to the Enlightenment invention of universal “modern equality.” Against a backdrop of two millennia of thinking about common humanity and equality, Stuurman concludes with a discussion of present-day debates about human rights and the “clash of civilizations.”

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Investigating Difference examines the full range of individual differences across the entire criminal justice system. Moving beyond just race and gender, it tackles differences based on experience, age, socio-economic class, disabilities and more. Written by a variety of leaders in the field, it looks at how these variances impact all people within the system, including victims, offenders, and service providers. This edition continues to emphasize positive solutions and includes new “case-in-point” illustrations that discuss how difference matters. For anyone interested in the criminal justice system with regard to diversity and multicultural issues.

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This study, based on research spanning 25 years, focuses on the shifting patterns of social assimilation and exclusion that have characterised the inter-ethnic relations of this region for almost two centuries. The analysis is brought right up to the 1990s when the decline of the Cameroon state, linked with World Bank structural adjustment policies as well as the growing importance of ethnic associations, NGOs and international bodies has had a major impact on ethnic conflicts and political mobilisation in the region. Engaging in current debates on the 'invention' of tradition, the deconstruction of ethnicity and the nature of the modern African state, this book makes a major contribution to the analysis of ethnic politics, and the risks and possibilities of democratisation, in Africa.

The international nature of modern Business means that individual and organizational success is no longer dependent solely on business acumen- our ability to understand, communicate and work with people in different countries and cultures around the world is more important than ever as more companies rely on their global reach to achieve the best profit and performance. For this reason, international business and cross-cultural management are key topics in undergraduate business, MBA and executive education programs worldwide as companies and institutions prepare current and future business leaders for the global marketplace. *This classic has been praised as "the bible of multiculturalism" (New York Times News Service)*Demographic information has been updated, case studies added to each chapter, additional student resources new to this edition are on the companion website*Five-hundred page on-line instructor's manual available from publisher packed with learning exercises, test banks, student activities, graphics and powerpoint slides for lectures*Find out more about the book from co-author Robert Mohan in this article and video - http://knowledgenetwork.thunderbird.edu/research/2010/12/10/robert-moran/

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Part of the “Longman Topics” reader series, Considering Cultural Difference features multiethnic writing from contemporary U.S. authors centered around issues of ritual, representation, and rights.    This brief collection of readings examines cultural identity and difference with respect to race, class, gender, and nationality. Thought-provoking selections ask students to think about timely and relevant issues: integration in schools; affirmative action in the workplace, women in sports; living in a multilingual society. Three main sites of cultural difference are addressed: Ritual, Representation, and Rights, each divided into two chapters of five or six essays apiece. Brief apparatus helps students write more thoughtfully in response to the selections.   “Longman Topics” are brief, attractive readers on a single complex, but compelling, topic. Featuring about 30 full-length selections, these volumes are generally half the size and half the cost of standard composition readers.

How can we resolve the debates between groups such as blacks, Latinos, gays, and women who demand that school curricula recognize their particular identities and others who insist that public education should infuse children with a common American identity? Educational philosopher Walter Feinberg here takes on the debate and suggests ways to promote both cultural and national identities."Feinberg`s book addresses the most urgent questions about the future of American education, and everyone who cares about that future should read it."--Callan Eamonn, professor of educational policy studies, University of Alberta"What distinguishes this book is its quiet tone of reason and its careful effort to spell out a principled basis for rethinking public schools in a multicultural society."--David Labaree, author of How to Succeed in School Without Really Learning.

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In the 1723 Journal of a Voyage up the Gambia, an English narrator describes the native translators vital to the expedition's success as being "Black as Coal." Such a description of dark skin color was not unusual for eighteenth-century Britons—but neither was the statement that followed: "here, thro' Custom, (being Christians) they account themselves White Men." The Complexion of Race asks how such categories would have been possible, when and how such statements came to seem illogical, and how our understanding of the eighteenth century has been distorted by the imposition of nineteenth and twentieth century notions of race on an earlier period.Wheeler traces the emergence of skin color as a predominant marker of identity in British thought and juxtaposes the Enlightenment's scientific speculation on the biology of race with accounts in travel literature, fiction, and other documents that remain grounded in different models of human variety. As a consequence of a burgeoning empire in the second half of the eighteenth century, English writers were increasingly preoccupied with differentiating the British nation from its imperial outposts by naming traits that set off the rulers from the ruled; although race was one of these traits, it was by no means the distinguishing one. In the fiction of the time, non-European characters could still be "redeemed" by baptism or conversion and the British nation could embrace its mixed-race progeny. In Wheeler's eighteenth century we see the coexistence of two systems of racialization and to detect a moment when an older order, based on the division between Christian and heathen, gives way to a new one based on the assertion of difference between black and white.

Part of the “Longman Topics” reader series, Considering Cultural Difference features multiethnic writing from contemporary U.S. authors centered around issues of ritual, representation, and rights.    This brief collection of readings examines cultural identity and difference with respect to race, class, gender, and nationality. Thought-provoking selections ask students to think about timely and relevant issues: integration in schools; affirmative action in the workplace, women in sports; living in a multilingual society. Three main sites of cultural difference are addressed: Ritual, Representation, and Rights, each divided into two chapters of five or six essays apiece. Brief apparatus helps students write more thoughtfully in response to the selections.   “Longman Topics” are brief, attractive readers on a single complex, but compelling, topic. Featuring about 30 full-length selections, these volumes are generally half the size and half the cost of standard composition readers.

Liberal democracies are based on principles of inclusion and tolerance. But how does the principle of tolerance work in practice in countries such as Germany, France, India, South Africa, and the United States, where an increasingly wide range of cultural groups holds often contradictory beliefs about appropriate social and family life practices? As these democracies expand to include peoples of vastly different cultural backgrounds, the limits of tolerance are being tested as never before. Engaging Cultural Differences explores how liberal democracies respond socially and legally to differences in the cultural and religious practices of their minority groups. Building on such examples, the contributors examine the role of tolerance in practical encounters between state officials and immigrants, and between members of longstanding majority groups and increasing numbers of minority groups. The volume also considers the theoretical implications of expanding the realm of tolerance. Some contributors are reluctant to broaden the scope of tolerance, while others insist that the notion of "tolerance" is itself potentially confining and demeaning and that modern nations should aspire to celebrate cultural differences. Coming to terms with ethnic diversity and cultural differences has become a major public policy concern in contemporary liberal democracies, as they struggle to adjust to burgeoning immigrant populations. Engaging Cultural Differences provides a compelling examination of the challenges of multiculturalism and reveals a deep understanding of the challenges democracies face as they seek to accommodate their citizens' diverse beliefs and practices.

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In his bestselling book Culture′s Consequences, Geert Hofstede proposed four dimensions on which the differences among national cultures can be understood: Individualism, Power Distance, Uncertainty Avoidance and Masculinity. This volume comprises the first in-depth discussion of the masculinity dimension and how it can help us to understand differences among cultures. The book begins with a general explanation of the masculinity dimension, and discusses how it illuminates broad features of different cultures. The following parts apply the dimension more specifically to gender (and gender identity), sexuality (and sexual behaviour) and religion, probably the most influential variable of all. Hofstede closes the book

For courses that investigate race, class, and gender issues in Criminal Justice. A deep exploration of justice—its meaning and administration—through consideration of difference Investigating Difference examines the full range of individual differences across the entire criminal justice system. With a focus on positive solutions, the Third Edition moves beyond a prioritization of race to emphasize the multitude of social identity categories that matter in the justice system. Written by esteemed faculty and leading scholars in the field, this edition includes new chapters on intersectionality, specialty courts, and whiteness; newly authored and conceptualized chapters on gender, sexual orientation and gender identity, victimization, African Americans, Asian Americans, immigration, disability, and religion; a look at globalization and its impact on victims, offenders, and practitioners; and updated statistics and policy information throughout.