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User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features.Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why.Get a high level view of story mapping, with an exercise to learn key concepts quicklyUnderstand how stories really work, and how they come to life in Agile and Lean projectsDive into a story’s lifecycle, starting with opportunities and moving deeper into discoveryPrepare your stories, pay attention while they’re built, and learn from those you convert to working software

Thoroughly reviewed and eagerly anticipated by the agile community, User Stories Applied offers a requirements process that saves time, eliminates rework, and leads directly to better software. The best way to build software that meets users' needs is to begin with "user stories": simple, clear, brief descriptions of functionality that will be valuable to real users. In User Stories Applied, Mike Cohn provides you with a front-to-back blueprint for writing these user stories and weaving them into your development lifecycle. You'll learn what makes a great user story, and what makes a bad one. You'll discover practical ways to gather user stories, even when you can't speak with your users. Then, once you've compiled your user stories, Cohn shows how to organize them, prioritize them, and use them for planning, management, and testing. User role modeling: understanding what users have in common, and where they differ Gathering stories: user interviewing, questionnaires, observation, and workshops Working with managers, trainers, salespeople and other "proxies" Writing user stories for acceptance testing Using stories to prioritize, set schedules, and estimate release costs Includes end-of-chapter practice questions and exercises User Stories Applied will be invaluable to every software developer, tester, analyst, and manager working with any agile method: XP, Scrum... or even your own home-grown approach.

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We all use stories to communicate, explore, persuade, and inspire. In user experience, stories help us to understand our users, learn about their goals, explain our research, and demonstrate our design ideas. In this book, Quesenbery and Brooks teach you how to craft and tell your own unique stories to improve your designs. Testimonials "Stories facilitate a level of communication that is as close to telepathy as you can get. Kevin and Whitney guide you to use storytelling in `how to' scenarios so smoothly that you may never realize how far you leapfrogged ahead and never know the mistakes you didn't make because of this book. It's that good." €”Annette Simmons, author of The Story Factor "A very practical, readable survey of ways to use one of the world's oldest and most powerful transmedia forms€”storytelling€”to increase the coherence and effectiveness of digital artifacts. Brooks and Quesenbery offer concrete strategies for creating a richer design process

We all use stories to communicate, explore, persuade, and inspire. In user experience, stories help us to understand our users, learn about their goals, explain our research, and demonstrate our design ideas. In this book, Quesenbery and Brooks teach you how to craft and tell your own unique stories to improve your designs. Testimonials "Stories facilitate a level of communication that is as close to telepathy as you can get. Kevin and Whitney guide you to use storytelling in `how to' scenarios so smoothly that you may never realize how far you leapfrogged ahead and never know the mistakes you didn't make because of this book. It's that good." €”Annette Simmons, author of The Story Factor "A very practical, readable survey of ways to use one of the world's oldest and most powerful transmedia forms€”storytelling€”to increase the coherence and effectiveness of digital artifacts. Brooks and Quesenbery offer concrete strategies for creating a richer design process

User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert user researcher Steve Portigal.

In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women’s rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been―and continues to be―remade according to the principles of the once-obscure discipline of user-experience design.In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change―an underappreciated but essential history that’s pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time―and you’ll never interact with technology the same way again.

Like a good story, successful design is a series of engaging moments structured over time. The User’s Journey will show you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. See how a story first approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.

Benderson's highly praised short story collection, Pretending to Say No, has established him as "the new poet of the underworld" (Manuel Puig). Now, in a gripping journney into the shadowy netherworld of street hustlers and drug users, he introduces readers to Apollo, a heroin addict, hiding from the law in the neon-lit world of constant night. "Benderson is a master."--The Advocate.

User Friendly tells the story of Columbia Internet, "the friendliest, hardest-working, and most neurotic little Internet Service Provider in the world." Take three techs, two salespeople, a designer, two executives, a couple of administrative staff, mix in a mischievous Artificial Intelligence and a "dust puppy" born from the innards of a mega server, put them all together in a crowded little office, and you have the makings of one of the most off-beat, original, and funny comic strips to come along in years.User Friendly reads like Dilbert for the open-source community. Already in syndication in The National Post, one of Canada's leading national newspapers, and with a massive online following, it provides outsiders a lighthearted look at the world of the hard- core geek, and allows those who make their living dwelling in this world a chance to laugh at themselves.

With an informal and engaging writing style, A User’s Guide to Engineering is an exploration of the world of engineering for future and current engineers. An important feature of this guide is the collection of engineering case studies which present stories of engineers faced with challenges that can be solved by applying the fundamental ideas presented in the book.

Writing assignments are road maps-or they should be. They guide the writer on a journey. They lay out a process, envision a destination. They are designed. As Jim Burke explains it: "What we are really doing when we create a year's worth of writing assignments, of experiences, is designing a story. Each day's class a sentence, each week a paragraph, each unit a chapter in the story of the year students spend in our classes. And as with any good story, there needs to be tension and transformation by the time one arrives at the end, or what I have called 'the user's journey.'" These maps are crucially important for engaging students with academic writing, which is often unfamiliar territory. Drawing on his extensive review of academic writing assignments across the country, Jim identifies six major categories of writing assignments that help students become better writers, readers, and thinkers: - Writing to learn - Short answer - Writing on demand - Process paper (which goes through multiple drafts) - Research paper/report - Alternate forms (multimedia presentations, etc.). For each assignment type, Jim invites us into his own practice. He shows how he composes the assignment, how he creates gateway activities to help prepare students, how he troubleshoots common problems, how he gives response, how he clarifies the criteria on which students will be judged. He also shows how these assignments are related-how the earlier assignments build to later more complex ones So please join a master teacher at work. Take this journey with him.

It s easier than ever to build a new product. But developing a great product that people actually want to buy and use is another story. Build Better Products is a hands-on, step-by-step guide that helps teams incorporate strategy, empathy, design, and analytics into their development process. You'll learn to develop products and features that improve your business's bottom line while dramatically improving customer experience.

Writing assignments are road maps-or they should be. They guide the writer on a journey. They lay out a process, envision a destination. They are designed. As Jim Burke explains it: "What we are really doing when we create a year's worth of writing assignments, of experiences, is designing a story. Each day's class a sentence, each week a paragraph, each unit a chapter in the story of the year students spend in our classes. And as with any good story, there needs to be tension and transformation by the time one arrives at the end, or what I have called 'the user's journey.'" These maps are crucially important for engaging students with academic writing, which is often unfamiliar territory. Drawing on his extensive review of academic writing assignments across the country, Jim identifies six major categories of writing assignments that help students become better writers, readers, and thinkers: - Writing to learn - Short answer - Writing on demand - Process paper (which goes through multiple drafts) - Research paper/report - Alternate forms (multimedia presentations, etc.). For each assignment type, Jim invites us into his own practice. He shows how he composes the assignment, how he creates gateway activities to help prepare students, how he troubleshoots common problems, how he gives response, how he clarifies the criteria on which students will be judged. He also shows how these assignments are related-how the earlier assignments build to later more complex ones So please join a master teacher at work. Take this journey with him.

Pervasive Information Architecture explains the ‘why’ and ‘how’ of pervasive information architecture (IA) through detailed examples and real-world stories. It offers insights about trade-offs that can be made and techniques for even the most unique design challenges. The book will help readers master agile information structures while meeting their unique needs on such devices as smart phones, GPS systems, and tablets. The book provides examples showing how to: model and shape information to adapt itself to users’ needs, goals, and seeking strategies; reduce disorientation and increase legibility and way-finding in digital and physical spaces; and alleviate the frustration associated with choosing from an ever-growing set of information, services, and goods. It also describes relevant connections between pieces of information, services and goods to help users achieve their goals. This book will be of value to practitioners, researchers, academics, andstudents in user experience design, usability, information architecture, interaction design, HCI, web interaction/interface designer, mobile application design/development, and information design. Architects and industrial designers moving into the digital realm will also find this book helpful.Master agile information structures while meeting the unique user needs on such devices as smart phones, GPS systems, and tabletsFind out the ‘why’ and ‘how’ of pervasive information architecture (IA) through detailed examples and real-world storiesLearn about trade-offs that can be made and techniques for even the most unique design challenges

Introducing a highly reliable and user-friendly escape ladder designed for emergencies, this product boasts several key features ensuring safety and convenience. The secure attachment hooks firmly grasp onto window frames or sills, preventing any accidental slips, while the retractable ladder hooks can be extended to their maximum length at both ends for enhanced stability during use. No assembly or tools are necessary, allowing for swift and effortless deployment in critical moments. For continued safety and usability, it is advisable to replace the ladder every three years.Crafted with durability in mind, the ladder features slip-resistant rungs that offer a steady foothold, enabling quick and easy escape even under pressure. Tested to support up to 1000 lbs and extending to 13 feet, it is suitable for second-story rooms. Additionally, the ladder comes with a red canvas bag, making it simple to store discreetly under a bed or near a window, ensuring it is always readily accessible yet neatly stored when not needed.In summary, this escape ladder is a must-have for any household, combining strength, stability, and ease of use in a compact and portable design, providing peace of mind and a safe escape route in emergency situations. Material: Aluminum.

100% Satisfaction is Guaranteed! For New condition books in our store; You will be the first user. You will be the first to open the book cover. For Used condition books in our store; It shows signs of wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact , but may have aesthetic issues such as price clipping, nicks, scratches, and scuffs. Pages may include some notes and highlighting. For all our books; Cargo will be delivered in the required time. There are no problems in page content and in the paper. There are no problems except minor faults.

100% Satisfaction is Guaranteed! There are no problems in page content and in the paper. There are no problems except minor faults. For New condition books in our store; You will be the first user. You will be the first to open the book cover. For Used condition books in our store; It shows signs of wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact , but may have aesthetic issues such as price clipping, nicks, scratches, and scuffs. Pages may include some notes and highlighting. For all our books; Cargo will be delivered in the required time.

100% Satisfaction is Guaranteed! For New condition books in our store; You will be the first user. You will be the first to open the book cover. For Used condition books in our store; It shows signs of wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact , but may have aesthetic issues such as price clipping, nicks, scratches, and scuffs. Pages may include some notes and highlighting. For all our books; Cargo will be delivered in the required time. There are no problems in page content and in the paper. There are no problems except minor faults.