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An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

A former management team member at FedEx and other innovative firms uses the FedEx start-up story as a model of the theory, application, and results of his CustomerCulture process of creating values-driven, customer-oriented organizational culture. Chapter titles include "the Phoenix dog piss theory" (referring to new managers marking their territories). Lacks exercises and references. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Many people have written about creating customer-centered organizations. Michael Basch actually did it--better than anyone else. He was the co-founder of Federal Express, and the VP of Sales, Marketing and Customer Service. He built the systems, created the processes and developed the culture that made FedEx the legend it still is today in customer management and support. CustomerCulture is about consciously building the customer-centered organization where every employee is focused on serving their customers for sustained, profitable growth over the long haul... and it is now available in paperback. The people and companies that are constantly customer-centered are the "evolutionary forces" that continue to grow and innovate in their neverending quest for finding better ways. This is the definition of "CustomerCulture." In this book, Basch shows how any organization--from a small dental practice to a multinational organization--can transform itself for the customer, and become more profitable along the way. Endorsed by Fred Smith, principal founder and CEO of FedEx and James Barksdale, co-founder of Netscape.

Highlights the life and accomplishments of the founder of Federal Express, who made his dream of overnight package delivery across the country a reality.

From humble beginnings, FedEx has literally revolutionized the way business is conducted. Not too long ago, overnight shipping was barely an option for even the largest companies. Today, thanks to FedEx, it’s available to every living room start-up. With annual revenues of $30 billion, more than 250,000 employees, 600 aircraft, and 70,000 surface vehicles, FedEx handles nearly six million shipments a day in two hundred countries. FedEx has become a household name, and has been named one of the top ten of America’s Most Admired Companies by Fortune magazine. But it wasn’t always easy. From his inside vantage point as the company’s first general manager and chief operating officer, Roger Frock reveals the remarkable details of how Fred Smith and his team endured their tumultuous early years—fraught with a seemingly unending series of legal, financial, and operational crises that continually threatened the company’s ability to stay in business—and, in the end, created an entirely new industry. Frock chronicles the dramatic last-minute saves and turnarounds the company engineered from its inception to the present. He entertains with stories of the trials and tribulations of the company’s early struggles and victories—from Pilots using personal credit cards to fuel planes, to the courier who hocked his watch to put gas in his delivery van, and, one of the most memorable episodes, the time that founder Fred Smith literally gambled the company’s last remaining funds to keep the planes flying. Frock’s story introduces all the players—FedEx’s resourceful and resilient leaders and employees—and shows how these remarkable individuals gave Fred Smith’s original concept wings and, through flexibility, creativity, and commitment, made a fledgling startup into one of the great success stories in modern business. Changing the Way the World Does Business is an inspirational tale for leaders and entrepreneurs everywhere.

Offers hands-on tips and numerous code examples that show Web developers how to leverage content and feeds from today's top Web sites-including Google, eBay, PayPal, Amazon, Yahoo!, and FedEx Introduces APIs (Application Program Interfaces) in general and uses real-world examples that show how to produce and document them Explains how to use the popular scripting language PHP to create APIs that interact with unrelated applications over the Web Examples take readers through each stage of the API process, from basic test implementations to integration with existing sites

Readers will learn how Federal Express has set the standard for the way companies manage time and information, plan logistics and serve customers.

The eighth ranked Kansas Jayhawks achieved the perfect conclusion to a historic season by earning their first BCS bowl victory, 24-21, over the Virginia Tech Hokies in the 2008 FedEx Orange Bowl.

Brand new and in stock! Ships FedEx ground at no additional charge. We are a Chamsys authorized dealer.GeNetix GN2GeNetix Node 2 is a two-port Eth...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...

Shipping from istanbulThe shipping time is generally 3-6 days by Fedex, UPS or DHL express shipping. Some series or sizes may require custom produc...