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The keys to understanding and developing courage This groundbreaking book reveals that courage is more about managing fear than not feeling it, and that courage can be learned. The author explains that most courageous people are unaware of their own bravery, and all of us have some form of courage in our lives now, to start with. The book is filled with illustrative examples, studies, and interviews from Greenland to Kenya, and defines the types of individuals who demonstrate general, personal, and civil courage. The author includes clear guidelines and suggestions for increasing our ability to be courageous. Includes guidelines that show how anyone can ramp-up their courage quotient and develop the qualities that strengthen personal courage Contains a wealth of examples and anecdotes of real-world courage from a variety of cultures A prolific writer, the author has a popular blog Psychology Today The author extols the virtues of personal courage and shows how to overcome fear and stand up for what is right.

With high-density seat foam and a generously scaled back, Quotient comfortably supports a wider range of users. Mesh-back task stool with footring features a contoured seat cushion that reduces pressure points to provide support exactly where needed. The ilira-stretch mesh knit fabric back cradles spine. Additional support bar on back frame increases overall strength. Controls on this chair are easy to reach and simple to understand, featuring only one lever and front-access tilt tension. Synchro-tilt mechanism reclines the back at a higher ratio than the seat for proper back alignment. Arms adjust from 7-4/11" to 11-4/11" in height and 17-3/8" to 20-1/8" in width. Other functions include pneumatic seat-height adjustment, 360-degree swivel and tilt lock. 26-1/2" diameter, five-star base is equipped with 2-4/11" dual-wheeled casters for easy chair movement. Weight capacity is 300 lb.

With high-density seat foam and a generously scaled back, Quotient comfortably supports a wider range of users. Mesh-back task stool with footring features a contoured seat cushion that reduces pressure points to provide support exactly where needed. The ilira-stretch mesh knit fabric back cradles spine. Additional support bar on back frame increases overall strength. Controls on this chair are easy to reach and simple to understand, featuring only one lever and front-access tilt tension. Synchro-tilt mechanism reclines the back at a higher ratio than the seat for proper back alignment. Arms adjust from 7-4/11" to 11-4/11" in height and 17-3/8" to 20-1/8" in width. Other functions include pneumatic seat-height adjustment, 360-degree swivel and tilt lock. 26-1/2" diameter, five-star base is equipped with 2-4/11" dual-wheeled casters for easy chair movement. Weight capacity is 300 lb.

Praise for Adversity Quotient. "With AQ, Paul Stoltz has done something remarkable: He synthesizes some of the most important information on how we influence our own future and then offers a profound set of observations which teaches us how to thrive in a fast-changing world!"-Joel Barker, President, Infinity, LTD, author of Paradigm Shift. "Adversity Quotient will show that you have more control over events than you think. The key is changing your beliefs. Believe it or not, that can usually be done in One Minute." -Ken Blanchard, co-author, The One Minute Manager. "Paul Stoltz's AQ explains why some people, teams, organizations, and societies fail or quit, and how others in the situation persevere and succeed. With this book, anyone or or organization can learn to reroute their AQ and hardwire their brain for success." -Daniel Burrus, author, Technotrends. "AQ is one of the more important concepts of our time. Paul Stoltz's book provides the direction and tools necessary for putting this idea into practice. It is a must read for anyone interested in personal mastery, leadership effectiveness and/or organizational productivity." -Jim Ericson, Program Director, The Masters Forum.

Turn adversity into success!In 1997, Paul Stoltz unleashed a revolution with his groundbreaking book Adversity Quotient: Turning Obstacles into Opportunities, introducing the concept of the Adversity Quotient into public consciousness. Now, in Adversity Quotient at Work, the eagerly anticipated follow-up, Stoltz applies the principles of his brilliant theory to the uniquely challenging environment of the workplace.Adversity Quotient at Work teaches readers how to hire and retain highly motivated and talented workers, develop employees to their full potential, and create a leadership culture that encourages all to put forth their best efforts and maximize their performance capabilities. Based on research performed with thousands of managers and members of the workforce on the front lines of hundreds of businesses, Adversity Quotient at Work will quickly become any corporation's indispensable handbook for success.

Literary Nonfiction. Native American Studies. Latino/Latina Studies. Philosophy. In INDIGENOUS QUOTIENT/STALKING WORDS, Gómez-Quiñones argues for readers to connect to the intellectual traditions of an ever-present American Indigenous civilization. With this new consciousness of lndigeneity, readers can better understand the intellectual and cultural heritage of all peoples in the Western hemisphere as a continuation of millennia of history and civilization. As such, Gómez-Quiñones demonstrates that Indigenous history is U.S. and Western hemisphere history and vice versa. A critical understanding of this is a necessary requirement for any useful understanding of the history of culture, politics, and economics in the Western hemisphere. Finally, Gómez-Quiñones's essays demonstrate the necessity of the fundamental Indigenous "belief in the interdependence of all life and life sources." This depicts the historic and present responsibility all humans have to each other and their environment.

Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business.Employee-owners exhibit such enthusiasm for their organization that they infect countless customers with similar satisfaction, loyalty, and dedication. Customer-owners are in turn so satisfied with their experience that they relate their stories to others, persuade them to try your product, and provide constructive criticism and new product ideas.As a new generation of managers has been changing the way that products and services are designed and delivered, authors Heskett, Sasser, and Wheeler have followed the evolution of this new ownership model. Case studies from companies as diverse as Harrah's Entertainment, ING Direct, Build-a-Bear Workshop, and Wegmans Food Markets bring home the central principle of engagement - and showcase ways to raise the ownership quotient among both your employees and your customers. With the authors' decades of consulting and research paving the way, you'll learn to identify your customer-owners; consistently exceed their expectations in ways they truly appreciate; and foster, measure, and grow the Ownership Quotient throughout your company.An organization that learns how to cultivate an ownership attitude creates a self-reinforcing relationship between customers and front-line employees. The lifetime value of a customer-owner can be equivalent to that of more than a hundred typical customers. And that makes the lifetime value of an employee who can promote customer ownership priceless.This powerful and practical book shows you how to add that value to your company and delight your employees, customers, and investors. Is your organization ready to make the transition to an ownership state of mind?

How to assess critical aspects of cognitive functioning that are not measured by IQ tests: rational thinking skills.Why are we surprised when smart people act foolishly? Smart people do foolish things all the time. Misjudgments and bad decisions by highly educated bankers and money managers, for example, brought us the financial crisis of 2008. Smart people do foolish things because intelligence is not the same as the capacity for rational thinking. The Rationality Quotient explains that these two traits, often (and incorrectly) thought of as one, refer to different cognitive functions. The standard IQ test, the authors argue, doesn't measure any of the broad components of rationality―adaptive responding, good judgment, and good decision making. The authors show that rational thinking, like intelligence, is a measurable cognitive competence. Drawing on theoretical work and empirical research from the last two decades, they present the first prototype for an assessment of rational thinking analogous to the IQ test: the CART (Comprehensive Assessment of Rational Thinking).The authors describe the theoretical underpinnings of the CART, distinguishing the algorithmic mind from the reflective mind. They discuss the logic of the tasks used to measure cognitive biases, and they develop a unique typology of thinking errors. The Rationality Quotient explains the components of rational thought assessed by the CART, including probabilistic and scientific reasoning; the avoidance of “miserly” information processing; and the knowledge structures needed for rational thinking. Finally, the authors discuss studies of the CART and the social and practical implications of such a test. An appendix offers sample items from the test.

Praise for Adversity Quotient. "With AQ, Paul Stoltz has done something remarkable: He synthesizes some of the most important information on how we influence our own future and then offers a profound set of observations which teaches us how to thrive in a fast-changing world!"-Joel Barker, President, Infinity, LTD, author of Paradigm Shift. "Adversity Quotient will show that you have more control over events than you think. The key is changing your beliefs. Believe it or not, that can usually be done in One Minute." -Ken Blanchard, co-author, The One Minute Manager. "Paul Stoltz's AQ explains why some people, teams, organizations, and societies fail or quit, and how others in the situation persevere and succeed. With this book, anyone or or organization can learn to reroute their AQ and hardwire their brain for success." -Daniel Burrus, author, Technotrends. "AQ is one of the more important concepts of our time. Paul Stoltz's book provides the direction and tools necessary for putting this idea into practice. It is a must read for anyone interested in personal mastery, leadership effectiveness and/or organizational productivity." -Jim Ericson, Program Director, The Masters Forum.

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Book is in NEW condition. 1.09

In today's hyperconnected world, crises break with explosive speed. The Crisis Preparedness Quotient (CPQ) is a powerful diagnostic tool that measures an organization's ability to prevent, prepare for and respond to survival-threatening reputational storms. Internationally respected crisis counselor Christopher J. Tennyson of Global Gateway Advisors presents the game-changing CPQ approach to crisis management and communications, sharing unique insights to help directors, CEOs, senior managers and communicators answer these crucial questions: Are you doing everything you can to lessen the risk of experiencing a crisis? How well is your organization prepared to handle the extraordinary challenges of a crisis? Are you alert to the common causes, characteristics and lifecycles of a crisis? What are the most effective communications strategies to use before, during and after a crisis?

Shows how to identify and correct the psychological and emotional stumbling blocks to investment success. Based on the author's extensive experience and the premise that self knowledge and self discipline are the keys to successful investing. Explains how to determine one's IQ (investor's quotient), how to maximize one's strengths and minimize one's weaknesses, symptoms of positive and negative attitudes, the role of fear and greed, the client-broker relationship, etc. Includes checklists, schedules, tables, questionnaires, and other aids.

Praise for the classic guide to gaining a psychological advantagein investment and trading "The Investor's Quotient is destined to go down in history as theultimate book on investor psychology . . . it explains thepsychology of a trader in clear and simple English . . . and itteaches highly effective methods designed to improve the bottomline . . ."-Larry Williams, author Long-Term Secrets to Short-TermTrading "The Investor's Quotient is a welcome breath of fresh air in whathas been a too-long-avoided subject-the psychological reasons whysome people win and most others lose in the commodity markets. Morethan that, Jake Bernstein proves in this book he is an excellentteacher, and clearly and candidly shows how greater knowledge ofyourself can become your most effective trading tool. It's a mustfor every trader's library."-Leon Rose, Publisher Newsletter andManaged Account Reports "Should be required reading for all traders and investors. It hashelped immeasurably through the years . . . I'd be lost withoutit."-Don Sarno, Former Director Commodities Educational Institute "This is the classic book on investor psychology. It has paved theway to a new era of investor success and self-confidence . .."-Steve Moore Moore Research Center ". . . convincing . . . This thoroughgoing manual should helpimpulsive investors save money."-Publishers Weekly For updates on new and bestselling Wiley finance books:wiley.com/wbns

The author of this book understand that having a high emotional quotient is as important as knowing how to talk. He gathers over 30 years of experience of celebrity circle to come up with an abundance of examples, stories and interviews, plus unique humor and imagination to help readers in getting rid of self-doubt, fear, self-cheating, and emptiness in order to achieve high EQ.

How to assess critical aspects of cognitive functioning that are not measured by IQ tests: rational thinking skills.Why are we surprised when smart people act foolishly? Smart people do foolish things all the time. Misjudgments and bad decisions by highly educated bankers and money managers, for example, brought us the financial crisis of 2008. Smart people do foolish things because intelligence is not the same as the capacity for rational thinking. The Rationality Quotient explains that these two traits, often (and incorrectly) thought of as one, refer to different cognitive functions. The standard IQ test, the authors argue, doesn't measure any of the broad components of rationality―adaptive responding, good judgment, and good decision making. The authors show that rational thinking, like intelligence, is a measurable cognitive competence. Drawing on theoretical work and empirical research from the last two decades, they present the first prototype for an assessment of rational thinking analogous to the IQ test: the CART (Comprehensive Assessment of Rational Thinking).The authors describe the theoretical underpinnings of the CART, distinguishing the algorithmic mind from the reflective mind. They discuss the logic of the tasks used to measure cognitive biases, and they develop a unique typology of thinking errors. The Rationality Quotient explains the components of rational thought assessed by the CART, including probabilistic and scientific reasoning; the avoidance of “miserly” information processing; and the knowledge structures needed for rational thinking. Finally, the authors discuss studies of the CART and the social and practical implications of such a test. An appendix offers sample items from the test.

How to assess critical aspects of cognitive functioning that are not measured by IQ tests: rational thinking skills.Why are we surprised when smart people act foolishly? Smart people do foolish things all the time. Misjudgments and bad decisions by highly educated bankers and money managers, for example, brought us the financial crisis of 2008. Smart people do foolish things because intelligence is not the same as the capacity for rational thinking. The Rationality Quotient explains that these two traits, often (and incorrectly) thought of as one, refer to different cognitive functions. The standard IQ test, the authors argue, doesn't measure any of the broad components of rationality―adaptive responding, good judgment, and good decision making. The authors show that rational thinking, like intelligence, is a measurable cognitive competence. Drawing on theoretical work and empirical research from the last two decades, they present the first prototype for an assessment of rational thinking analogous to the IQ test: the CART (Comprehensive Assessment of Rational Thinking).The authors describe the theoretical underpinnings of the CART, distinguishing the algorithmic mind from the reflective mind. They discuss the logic of the tasks used to measure cognitive biases, and they develop a unique typology of thinking errors. The Rationality Quotient explains the components of rational thought assessed by the CART, including probabilistic and scientific reasoning; the avoidance of “miserly” information processing; and the knowledge structures needed for rational thinking. Finally, the authors discuss studies of the CART and the social and practical implications of such a test. An appendix offers sample items from the test.

Book is in NEW condition. 0.57

Raise Your Spiritual Intelligence and Change Your Life! Beyond your IQ (mental intelligence) and EQ (emotional intelligence), author Dr. Mark Brewer examines SQ (spiritual intelligence), and shows you how to increase your ability to hear and respond to God. Improving and understanding your SQ is essential for maneuvering everyday life in the 21st century. SQ enables you to harness your logic and intellect, to free yourself from emotional confusion, and to go straight to the Source. Using a foundation of spiritual intelligence, you can weed out competing voices that mislead and misinform. You will raise your SQ through examining the Four Sentinels of Spiritual Wisdom: · Reason. · Scripture. · Wise Counsel. · Inner Leading of the Holy Spirit. Our turbulent cultural, political, and international conflicts are directly related to spirituality and religion. Christians must develop spiritual wisdom and increase their spiritual intelligence to not only survive, but to do so victoriously. For wisdom will enter your heart, and knowledge will be pleasant to your soul (Proverbs 2:10).

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