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Most people learn best through experience, which is why new managers often feel ill-equipped to resolve the frustrations, setbacks, conflicts, and concerns of the people on their team. The Management Training Tool Kit includes all the essential tools to help you face even the most advanced leadership challenges and avoid embarrassing blunders. Psychology professor Alan Clardy supplies thirty-five real-life case studies that explore the important lessons learned by other experienced professionals, including how to troubleshoot plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. With probing discussion questions that help pinpoint core issues, practical solutions that can be used to resolve problems, role-playing analysis exercises that bring the case studies to life, and an inventory to help you assess your unique management style, you’ll gain the skills needed to guide your team through trials and on to success. New managers tossed to the front lines with absolutely no experience are bound to make some mistakes. But The Management Training Tool Kit will help leaders adeptly overcome any obstacle.

Among evidence-based therapies for children and adolescents with oppositional, aggressive, and antisocial behavior, parent management training (PMT) is without peer; no other treatment for children has been as thoroughly investigated and as widely applied. Here, Alan E. Kazdin brings together the conceptual and empirical bases underlying PMT with discussions of background, principles, and concepts, supplemented with concrete examples of the ways therapists should interact with parents and children. The second half of the book is a PMT treatment manual. The manual details the particulars of the therapy: what is done to and by whom, what the therapist should say, and what to expect at each stage of treatment. It also contains handouts, charts, and aides for parents. A companion website (www.oup.com/us/pmt) provides additional resources for clinicians.

Among evidence-based therapies for children and adolescents with oppositional, aggressive, and antisocial behavior, parent management training (PMT) is without peer; no other treatment for children has been as thoroughly investigated and as widely applied. Here, Alan E. Kazdin brings together the conceptual and empirical bases underlying PMT with discussions of background, principles, and concepts, supplemented with concrete examples of the ways therapists should interact with parents and children. The second half of the book is a PMT treatment manual. The manual details the particulars of the therapy: what is done to and by whom, what the therapist should say, and what to expect at each stage of treatment. It also contains handouts, charts, and aides for parents. A companion website (www.oup.com/us/pmt) provides additional resources for clinicians.

Among evidence-based therapies for children and adolescents with oppositional, aggressive, and antisocial behavior, parent management training (PMT) is without peer; no other treatment for children has been as thoroughly investigated and as widely applied. Here, Alan E. Kazdin brings together the conceptual and empirical bases underlying PMT with discussions of background, principles, and concepts, supplemented with concrete examples of the ways therapists should interact with parents and children. The second half of the book is a PMT treatment manual. The manual details the particulars of the therapy: what is done to and by whom, what the therapist should say, and what to expect at each stage of treatment. It also contains handouts, charts, and aides for parents. A companion website (www.oup.com/us/pmt) provides additional resources for clinicians.

Among evidence-based therapies for children and adolescents with oppositional, aggressive, and antisocial behavior, parent management training (PMT) is without peer; no other treatment for children has been as thoroughly investigated and as widely applied. Here, Alan E. Kazdin brings together the conceptual and empirical bases underlying PMT with discussions of background, principles, and concepts, supplemented with concrete examples of the ways therapists should interact with parents and children. The second half of the book is a PMT treatment manual. The manual details the particulars of the therapy: what is done to and by whom, what the therapist should say, and what to expect at each stage of treatment. It also contains handouts, charts, and aides for parents. A companion website (www.oup.com/us/pmt) provides additional resources for clinicians.

This unique book covers essential information-the Harris hawk in the wild, the relationship they have with man, and the biological facts.

This unique book covers essential information-the Harris hawk in the wild, the relationship they have with man, and the biological facts.

Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. 1.03

Brand new item, never opened! Ship within 24hrs. APO/FPO addresses supported

A description of the author's training methods for dogs which both work on his farm and compete in trials. Starting from the initial importance of good breeding and careful choice of pup, he explains each stage of the training with the help of photographs and examples taken from his own experience.

Becoming a great customer service manager requires an intentional focus on skills beyond those required for exemplary customer service. Building off the success of her book Customer Service Management Training 101, author Renée Evenson shows readers what it takes to advance to the next stage in their careers--focusing on their development as managers. Filled with the same accessible, step-by-step guidance as its predecessor, this book teaches readers how to identify their personal management style and develop the core leadership qualities needed to communicate with, lead, train, motivate, and manage those employees responsible for customer satisfaction. Designed for new managers and veterans alike, Customer Service Management Training 101 covers essential topics, including: planning and goal setting, time management, team development, conflict resolution, providing feedback, listening to your employees, monitoring performance, conducting meetings, and managing challenges.Packed with checklists, practice lessons inspired by real-world scenarios, and detailed examples and explanations of the right and wrong ways to do things, this handy resource is the start and finish of everything customer service managers need to know to thrive.

Book by Templeton, John, Mundell, Matt

Book by Kiley-Worthington, Marthe

Leadership and Management in Athletic Training, Second Edition is designed to help athletic trainers effectively integrate the art of leadership with the science of management. This text discusses the aspects of management and leadership identified in the Board of Certification (BOC) Role Delineation Study and the National Athletic Trainers' Association (NATA) educational competencies. Chapter Rationales boxes at the beginning of each chapter list the NATA competencies and relevant knowledge and skill areas identified in the Role Delineation Study (RDS).The book covers current leadership and management theories and techniques, communication, and conflict resolution, and supplies tools for mastering essential skills and behaviors. It discusses various leadership and motivational styles and covers key human resources, fiscal, and administrative responsibilities, including program planning and management, technology management, and facility design and management. The book also explores legal and risk management issues, professional ethics, and globalization as it relates to athletic training.New & Key Features: - Each chapter begins with thought-provoking quote and leads off with key terms found throughout chapter - Each chapter also includes from the field anecdotes which relate chapter content to real life experiences of athletic trainers - Includes cases in discussion questions relevant to leadership and management within athletic training - Special chapters include content on communication, strategic thinking, and international implications for athletic trainers

Leadership and Management in Athletic Training, Second Edition is designed to help athletic trainers effectively integrate the art of leadership with the science of management. This text discusses the aspects of management and leadership identified in the Board of Certification (BOC) Role Delineation Study and the National Athletic Trainers' Association (NATA) educational competencies. Chapter Rationales boxes at the beginning of each chapter list the NATA competencies and relevant knowledge and skill areas identified in the Role Delineation Study (RDS).The book covers current leadership and management theories and techniques, communication, and conflict resolution, and supplies tools for mastering essential skills and behaviors. It discusses various leadership and motivational styles and covers key human resources, fiscal, and administrative responsibilities, including program planning and management, technology management, and facility design and management. The book also explores legal and risk management issues, professional ethics, and globalization as it relates to athletic training.New & Key Features: - Each chapter begins with thought-provoking quote and leads off with key terms found throughout chapter - Each chapter also includes from the field anecdotes which relate chapter content to real life experiences of athletic trainers - Includes cases in discussion questions relevant to leadership and management within athletic training - Special chapters include content on communication, strategic thinking, and international implications for athletic trainers

Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

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Reflecting and often paralleling aggression in the population at large, school violence and vandalism in the United States are escalating at an alarming rate. The response of the education establishment to this dangerous and costly trend has been to create energetic, constructive, and, in some cases, demonstrably successful programs. Designed specifically for school personnel, this volume comprehensively presents, in user-friendly detail, the primary techniques currently being employed to prevent and manage student aggression, as well as constructive alternatives to replace it. Paying special attention to issues that precipitate student violence, the book describes attitudes and situations that often contribute to episodes of aggressive behavior and outlines methods for management and prevention. Chapters discuss student-oriented interventions, such as psychological skills training, behavior modification, psychodynamic and humanistic interventions, and gang-oriented interventions. Recognizing school violence as a systems problem, the authors address ways to modify each of the elements that contribute to school violence. They offer detailed guidelines for changing the behavior of peers, school personnel, and family members, as well as ways to modify academic curricula and alter a school's physical features. In addition, they describe how to integrate administrative systems, security personnel, family members, community programs, and state and federal agencies into response and prevention networks.Extremely timely and relevant, this book is a valuable resource for school psychologists and social workers, counselors, teachers, administrators, security personnel, parents, and anyone else confronting school-related violence. It is useful in graduate-level courses focusing on the psychology of violence and aggressive behavior and the development and implementation of school and community safety programs.

Owls are spectacular and fascinating birds, both in the wild and in captivity, with interest in keeping and breeding them rapidly increasing. The author shares her expertise, gained from a lifetimes experience of working with birds of prey, to give sound practical advice on how to care for these magnificent creatures, with chapters on housing and equipment, incubation and rearing, and training and flying owls.